--- title: Do You Know What Our School Has Previously Ordered? description: Yes. We maintain a record of previous orders, including samples and any artwork. --- [Skip to content](https://help.awardsplus.com.au/knowledge/what-our-school-has-ordered#main-content) English Show submenu for translations [Contact us](https://help.awardsplus.com.au/knowledge/kb-tickets/new?hsLang=en) ![AP logo - Registered.png\]](https://help.awardsplus.com.au/hs-fs/hubfs/AP%20logo%20-%20Registered.png?height=48&name=AP%20logo%20-%20Registered.png) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://help.awardsplus.com.au/knowledge/kb-tickets/new) - Go securely to www.awardsplus.com.au Go securely to www.awardsplus.com.au Hello, how can we help you? - There are no suggestions because the search field is empty. 1. [Help & Ideas Centre](https://help.awardsplus.com.au/knowledge?hsLang=en) 2. [Ordering From Us](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en) 3. [Getting Ready To Order](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en#getting-ready-to-order) # Do You Know What Our School Has Previously Ordered? ## Yes. We maintain a record of previous orders, including samples and any artwork. Give our team a call and we can check our records including the quantity ordered 1800 809 037 If you wish to re-order, most of the time a simple email to our team describing what you are after, if there is a specific date that you need the order by and how many you are wanting is sufficient information e.g. *"Looking to order 400 of Merrylands Public Merit Certificates. We have an assembly on the 24th so we would like them before then."*. Other ways you can find order information: - You can try searching for order confirmation emails and invoices that have been sent to the school for payment as these often contain details of what has been ordered. - If you are unsure of whether the item was ordered from us, you can also email a photo of the item and our team can check. - If your school has a website account, you can login and under 'My Account' at the top right click 'Orders' where orders associated with the account will be listed. ![My Acooutn Orders](https://help.awardsplus.com.au/hs-fs/hubfs/My%20Acooutn%20Orders.png?width=200&name=My%20Acooutn%20Orders.png) Hint: For many years the majority of our solutions have been branded with Awards Plus®, usually found on the back of the item   - [Ordering From Us](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en#main-content) - [Getting Ready To Order](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en#getting-ready-to-order) - [Quotes, Samples & Pricing](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en#quotes-samples-pricing) - [Artwork & Design](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en#artwork-design) - [Dispatch - Packing, Labeling, Shipping, Tracking & Delivery](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en#dispatch-packing-labeling-shipping-tracking-delivery) - [Invoices & Payment](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en#invoices-payment) - [Follow-up](https://help.awardsplus.com.au/knowledge/ordering-from-us?hsLang=en#follow-up) - [Our Solutions](https://help.awardsplus.com.au/knowledge/our-solutions?hsLang=en#main-content) - [Ribbons](https://help.awardsplus.com.au/knowledge/our-solutions?hsLang=en#ribbons) - [Certificates](https://help.awardsplus.com.au/knowledge/our-solutions?hsLang=en#certificates) - [Pins & Name Badges](https://help.awardsplus.com.au/knowledge/our-solutions?hsLang=en#pins-name-badges) - [Banners & Pennants](https://help.awardsplus.com.au/knowledge/our-solutions?hsLang=en#banners-pennants) - [Medals & Neck Ribbons](https://help.awardsplus.com.au/knowledge/our-solutions?hsLang=en#medals-neck-ribbons) - [Sashes, Stoles & Display Ribbons](https://help.awardsplus.com.au/knowledge/our-solutions?hsLang=en#sashes-stoles-display-ribbons) - [Stickers & Labels](https://help.awardsplus.com.au/knowledge/our-solutions?hsLang=en#stickers-labels) - [Design Services](https://help.awardsplus.com.au/knowledge/design-services?hsLang=en) - [Support](https://help.awardsplus.com.au/knowledge/support?hsLang=en#main-content) - [Postage](https://help.awardsplus.com.au/knowledge/support?hsLang=en#postage) - [Quality Assurance at Awards Plus](https://help.awardsplus.com.au/knowledge/support?hsLang=en#quality-assurance-at-awards-plus) - [What To Do If I Have An Issue](https://help.awardsplus.com.au/knowledge/support?hsLang=en#what-to-do-if-i-have-an-issue) - [Payment](https://help.awardsplus.com.au/knowledge/support?hsLang=en#payment) - [About Us](https://help.awardsplus.com.au/knowledge/about-us?hsLang=en#main-content) - [Our "Why?" at Awards Plus](https://help.awardsplus.com.au/knowledge/about-us?hsLang=en#our-why-at-awards-plus) - [Environmental Sustainability Commitment](https://help.awardsplus.com.au/knowledge/about-us?hsLang=en#environmental-sustainability-commitment) [![Chill listening crop-3](https://help.awardsplus.com.au/hs-fs/hubfs/AP%20logo%20-%20Registered.png?width=27&height=27&name=AP%20logo%20-%20Registered.png "Chill listening crop-3")](https://awardsplus.com.au/) Awards Plus® | We Believe in Positive Encouragement Copyright © 2026, awardsplus.com.au