---
title: I Have An Issue With My Order, What Should I Do?
description: "We are sorry that you have an issue with your order. \nPlease, contact our team as soon as possible so that we can work together towards a solution."
---

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# I Have An Issue With My Order, What Should I Do?

## We are sorry that you have an issue with your order. Please, contact our team as soon as possible so that we can work together towards a solution.

To get in contact you can call 1800 809 037, use our [contact us form](https://share.hsforms.com/1gwGq39bgTQqVCnO8LNfMZQ3w5m9) on our website or [email our team](mailto:info@awardsplus.com.au).

Please note, our team operates between 8 AM - 4 PM Sydney time, Monday to Friday.  
Any calls or emails received over the weekend or after these hours will be responded to as soon as possible when our team returns to work.

We believe in delivering quality service and solutions to you.   
Our [Quality Assurance](http://6539121.hs-sites.com/knowledge/our-quality-management) team will review all issues so that we can continue to improve.

 

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